last updated
-
January 5, 2026

Privacy Policy

Learn how we collect, use, store, and safeguard your personal information and data to ensure transparency, security, and compliance across our platform and services.
Filters
Category
Reset All
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
Filtering by:
Tag

Welcome to Prime Ledger. Prime Ledger Inc. ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, primeledger.io (the "Site"), and use our services (the "Services"). Please read this policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

Information We Collect

We may collect information about you in a variety of ways. The information we may collect on the Site includes:

Personal Data

Personally identifiable information, such as your name, shipping address, email address, and telephone number, and demographic information, such as your age, gender, hometown, and interests, that you voluntarily give to us when you register with the Site or when you choose to participate in various activities related to the Site, such as online chat and message boards.

Financial Data

Financial information, such as data related to your payment method (e.g., valid credit card number, card brand, expiration date) that we may collect when you purchase, order, return, exchange, or request information about our services from the Site. We also collect information required for Know Your Customer (KYC) and Anti-Money Laundering (AML) compliance, which may include government-issued identification, proof of address, and information about your source of funds.

Derivative Data

Information our servers automatically collect when you access the Site, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the Site.

How We Use Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Site to:

  • Create and manage your account.
  • Process your transactions and deliver the services you request.
  • Fulfill our legal and regulatory obligations, including KYC/AML verification.
  • Email you regarding your account or order.
  • Communicate with you and respond to your inquiries.
  • Improve our website and services.
  • Monitor and analyze usage and trends to improve your experience with the Site.
  • Notify you of updates to the Site.

How We Share Your Information

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

By Law or to Protect Rights

If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.

Third-Party Service Providers

We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance. These service providers are contractually obligated to protect your data.

Business Transfers

We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

Data Security

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

Data Retention

We will only retain your personal information for as long as it is necessary for the purposes set out in this privacy policy, including for the purposes of satisfying any legal, accounting, or reporting requirements.

Your Legal Rights

Depending on your jurisdiction, you may have certain rights under applicable data protection laws. These may include the right to:

  • Request access to and receive a copy of your personal information.
  • Request correction of any inaccurate or incomplete personal information.
  • Request erasure of your personal information.
  • Object to the processing of your personal information.
  • Request the transfer of your personal information to another party.

If you wish to exercise any of these rights, please contact us using the contact information provided below.

Cookies and Tracking Technologies

We may use cookies, web beacons, tracking pixels, and other tracking technologies on the Site to help customize the Site and improve your experience. When you access the Site, your personal information is not collected through the use of tracking technology. Most browsers are set to accept cookies by default. You can usually choose to set your browser to remove or reject cookies, but be aware that such action could affect the availability and functionality of the Site.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by updating the "Last Updated" date of this Privacy Policy.

Contact Us

If you have questions or comments about this Privacy Policy, please contact us at:

Prime Ledger Inc.
141 W. Jackson Blvd. Suite 4236
Chicago, IL 60604

Email: privacy@primeledger.io